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Customer Service Officer Team Leader

ID de l'offre R0098857 Date de publication 07/07/2020 Lieu: Darwin, Territoire du Nord, Australia
Full time, Contrat à Durée Indéterminée (CDI)
Location: Darwin, Australia

About Thales

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

Thales is committed to promoting and maintaining a workplace culture of shared respect that enables all of us to feel valued, do our best, and remain truly passionate about the place that we work. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds. Talk to us about any support or accessibility requirements you may need and how we support flexibility in the workplace.

Wellbeing matters at Thales, and where possible we encourage a flexible work culture.

About the role:

This is an exciting opportunity for a Customer Service Team Leader to join our Darwin team. You will be responsible for supervising the inventory management functions at the Darwin depot, and ensure accurate operation of stock control computer and associated systems.

This role is exciting, challenging and rewarding; no two days will be the same! Looking after a small team, you will ensure that work processes are carried out in a safe and efficient manner. By maintaining all Technical publications and draft quality work instructions, you will need a positive attitude, be an active listener with excellent attention to detail and the ability to think on your feet. In turn, we will provide you with the training and support needed to succeed.

Within our logistics services business there are 17 depots throughout Australia, allowing various development and progression opportunities.

  • Ensuring accurate operation of the electronic and manual inventory stock management system
  • Planning and controlling work activities, including resource allocation and time management
  • Supervising a small team, providing them with training and instruction as needed
  • Building & maintaining relationships with both internal and external clients
  • Demonstrating a personal commitment to all matters relating to health and safety

How About You?

  • A Certificate IV in Business (Administration) or similar
  • High level of organisation skills teamed with good attention to detail
  • Excellent customer service skills and ability to develop and maintain relationships.
  • Energetic and able to make decisions in a fast paced environment
  • Advanced data entry capability

Good to Know

You’ll get an email acknowledgement after you’ve applied, Thales strives to provide a personalised experience for all suitable applicants. 

As a Defence security clearance is required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance.  To learn more about clearances please visit –

Prior to offer you’ll complete a pre-employment police and medical.

For more information on Thales visit us @ThalesCareers on Instagram

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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À propos de notre emplacement

Darwin, Australia

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