Skip Navigation

Votre carrière chez Thales

DÉCOUVREZ NOS POSTES. UTILISEZ LES FILTRES DE RECHERCHE ET TROUVEZ L'OFFRE QUI VOUS CORRESPOND.

Menu

Down
Chercher à nouveau
Alternativement
Naviguer par
Ou

Operations and Support Engineer – L2 Expert

ID de l'offre 19000729 Date de publication 01/10/2019 Lieu: Mexique, Mexico
Full time, Contrat à Durée Indéterminée (CDI)
IT/MIS

operations and support engineer – L2 Expert

As an Operations and Support Engineer – Level 2 Expert for the Thales Global Services team located in Polanco, you will be involved in tier II technical support for incidents, problems and change management of hosted and managed solutions.

A week in the life of an Operations and Support Engineer L2:

  • You will provide tier II technical support of hosted and managed services.
  • You will continuously improve service reliability, performance and security of the services.
  • You will collaborate with Service Delivery Managers on traffic trends, analyze the impact of mid-term business changes on capacity requirements.
  • You will participate in capacity management processes and security audits.
  • You will design and implement changes into the systems.
  • You will adapt solution parameters to make architecture evolutions.
  • You will maintain and enhance internal tools to improve service industrialization.
  • You will participate in the handover from set-up to production.
  • You will participate in the definition of production requirements.

< Retourner aux résultats

À propos de notre emplacement

Mexico, Mexico

Rejoindre notre Talent Community

Interessé(e) parSaisissez les premières lettres d'une catégorie puis choisissez parmi les suggestions. Saisissez ensuite les premières lettres d'un lieu puis choisissez parmi les suggestions. Enfin, cliquez sur "Ajouter" pour créer votre alerte.